Frequently asked questions
Everything about delivery, packaging, subscriptions, and the food. Can't find it? Get in touch.
Where do you deliver?
We deliver locally across the Los Angeles area — your delivery fee is quoted live from your address at checkout. Outside LA, we ship nationwide in insulated, cold-packed boxes at a live carrier rate (also calculated from your address at checkout).
When will my meals arrive?
Order by Friday at 11:59pm and we prep fresh over the weekend. Local LA orders are delivered Monday. Nationwide shipping is a pre-order right now — the first nationwide boxes ship the week of Monday, Aug 10 (2-day cold-chain so they arrive fresh).
How are the meals packaged?
Every meal comes in a sealed, microwave-safe container labeled with its full macros. Everything is prepped fresh and delivered cold — never frozen. Shipped orders travel in an insulated box with gel packs or dry ice to keep everything cold in transit.
How long do meals stay fresh, and how do I store them?
Keep them refrigerated and enjoy within 4–5 days of delivery for best quality. You can freeze any meals you won't get to in time and reheat later.
How do I reheat them?
Microwave straight from the container (vent the lid) for about 2–3 minutes, or transfer to a pan or oven if you prefer. That's it — no cooking, no cleanup.
Can I choose my own meals?
Yes. Pick your plan size, then build your week from the full menu — any combination you like, repeats welcome. Premium meals can be added to any plan for a small upcharge.
What's the difference between standard and premium meals?
Standard meals are everyday, high-protein staples. Premium meals use elevated proteins like salmon, short ribs, lamb, and NY strip, and add $6 each to your order. The premium lineup rotates every week, so there's always something new.
How does the subscription work? Can I pause, skip, or cancel?
A weekly subscription saves you 15% and rebills each week. You can pause, skip a week, or cancel anytime — no lock-in. Prefer no commitment? Choose a one-time box instead.
Do you accommodate allergies or dietary needs?
Each meal lists the common allergens it contains on the menu. Our meals are made in a shared kitchen that handles major allergens, so we can't guarantee any meal is fully allergen-free. Reach out at info@trim-eats.com and we'll help you find meals that work for you.
How does the macro calculator work?
Enter your stats and goal and we estimate a realistic daily calorie range plus a protein / carb / fat split, then let you filter the menu to meals that fit that range. It's guidance, not medical advice — check with a professional for specific health needs.
How do payments work?
Payments are handled securely at checkout — your card details never touch our servers. You'll get an email confirmation as soon as your order is placed.
Still have a question?
Email us anytime at info@trim-eats.com or reach out on Instagram @trimeatsco. We're happy to help.